Own your guest data. Grow repeat orders.
Turn online orders, POS data, loyalty activity, and guest conversations into one customer database your restaurant truly owns.
Built for restaurant growth
Most restaurants have data. They don’t own the relationship.
tossdown helps restaurants shift from one-time transactions to owned customer relationships, repeat orders, and measurable retention.
Every guest. Every order. Every signal.
Unify online ordering, POS transactions, loyalty activity, website behavior, and customer conversations into real-time guest profiles.
360° customer profiles Behavior-based segmentation Campaign actions tied to revenue
Know who to target before revenue drops
AI flags your highest-value guests, at-risk customers, best reorder windows, and next-best offers.
AI-powered predictions Best reorder windows Next-best offers
Turn conversations into repeat orders
Automate win-back offers, order updates, loyalty rewards, and AI replies on the channel guests already use.
Win-back campaigns Order updates Personalized offers AI replies Loyalty rewards
Everything your restaurant CRM should handle.
Unified guest profiles
One view of every guest across orders, channels, and touchpoints.
Smart segmentation
Group guests by value, frequency, location, items, and inactivity.
Marketing automation
Trigger WhatsApp, SMS, email, and app campaigns automatically.
Loyalty & rewards
Connect rewards to real orders, spend, visits, and segments.
POS & ordering sync
Connect direct ordering and POS data where integrations are available.
Revenue analytics
Track campaign revenue, repeat orders, CLV, and retention trends.
From scattered data to repeat revenue.
Connect
Bring in orders, POS, website, loyalty, and WhatsApp data.
Segment
Group guests by behavior, value, timing, and preferences.
Automate
Send the right offer on the right channel at the right time.
Grow
Increase direct orders, loyalty, LTV, and repeat revenue.
Not a generic CRM. A restaurant growth CRM
Case Studies
Burger Bloc
Achieved +40% increase in first-time store visits within 6 weeks using hyper-local digital strategy and youth-focused branding.
And Shawarma
Serves authentic Lebanese shawarma with a zesty Mediterranean twist. New concept with multi-location franchise plan in place.
Karahi Boys
A fast-growing Pakistani casual dining brand, known for premium karahi dishes and modern dine-in experience. Operates across multiple locations in both Canada and the US.
Short answers for busy operators.
Built for restaurant owners, operators, and marketing teams who want owned data and repeat revenue.
Free restaurant CRM Audit.
We’ll review your current ordering, loyalty, marketing, and customer data setup — then show you where repeat revenue is leaking.
No credit card required Takes 5 minutes Actionable insights
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